Great practice, wonderful caring doctors, knowledgeable staff that understands the importance of caring for sick children ASAP! We have been attending this practice for 10 years and all three of my children have received wonderful care.
Nicole O
Office Info
Our mission
We aspire to give the type of care we would want for our own families: evidence-based, compassionate care in a timely manner and in an environment that fosters life-long relationships.
Our History:
Our practice was founded generations ago (as far back as the 1970s) and has always served the western suburbs. We have grown with our changing times and needs of the community we serve. We currently take care of some of our former patient’s new grandchildren!
Your Value:
We practice high quality, evidence based medicine in a team and family centered, friendly, compassionate, cost-effective and efficient timely manner.
Our new office
a “walk in the park”
We are committed to providing a pleasant medical setting where children can feel comfortable and parents can feel confident that their children medical issues are handled thoroughly and professionally.
Our goal is to make the medical aspect of care a “walk in the park” vs one more thing that you have to do. We try our hardest to meet you where you are at and provide the best evidenced-based care in a FUN & CLEAN convenient location. This was our inspiration for our new office theme “A park”.
Address: 6410 Joliet Rd, Countryside, IL.
Located in Countryside, IL which is a Western Suburb of Chicago- neighboring LaGrange, Lagrange Highlands, Indian Head Park, Brookfield, Riverside, Western Springs, Hinsdale, Clarendon Hills, Burr Ridge, and Willow Springs.
Our brand new office building opened on May 22, 2020. Inspired by nature & parks, we have taken countless hours fully planning out our space with our patients' best interest in mind. We are excited to share it with you!
We make the medical care for your children feel like a "walk in the park."
PHONE: Call Us!
Personalized care is just a call away. Our staff answers the phone directly; there is no automated attendant. We believe that our focus should be on our patients. Although our office hours begin at 8 am, we turn on our phones at 7:30 am.
OFFICE HOURS:
| Monday - Thursday | 8:00 am - 7:00 pm |
|---|---|
| Friday | 8:00 am - 4:30 pm |
| Saturday | 8:00 am - 11:30 am |
| Sunday | Closed |
* We do close the office at lunch time from 12:00-1:00PM DAILY.
* Phones do turn off at 4:30pm.
APPOINTMENTS:
Well child visits
These should be made in advance to accommodate your schedule. You can chose your date and time and which doctor you would like to see.
Sick child visits (which typically are SAME DAY)
They should be made before noon if possible so we can plan the day, and please tell us if you plan to have more than one child seen.
Follow-up visits
These are usually scheduled after a well or sick visit when the doctor would like to follow up on a matter. These are usually scheduled with the same doctor to keep continuity of care. These sometimes can be scheduled as telehealth.
After hours
- 911 Emergency, do not hesitate and call for help for any life threatening emergencies
- Poisoning - Call the Poison Control Center at 800-222-1222.
- Urgent problems, or non life threatening emergencies: After office hours, you will be paging our doctors or nurse directly and the only thing they see is a phone number, so please identify yourself when they answer the phone or if they have to call you back. Our office staff should return your call within 15 minutes; if you do not reach them or they do not call you back within 30 minutes please call them again.
- Non-urgent requests or communications: Feel free to write us a direct message through your patient portal for issues such as:
- mild illnesses can usually wait until the next morning
- well child questions
- prescription refills
- appointment requests
- We do turn on the phones early at 730am to take all calls
* IF PAGING THE DOCTOR
Please have the following information available when you call; your child’s main symptoms, your child’s temperature if sick, your child’s approximate weight, the name and dosages of any medicines your child is taking, your pharmacy’s phone number (be sure it’s open). Always have pencil/paper handy to take down instructions, and have your child nearby in case you need to check something about his/her condition.
