Great practice, wonderful caring doctors, knowledgeable staff that understands the importance of caring for sick children ASAP! We have been attending this practice for 10 years and all three of my children have received wonderful care.
Nicole O
Policies
Financial Policy
Vaccine Policy
Appointments
Well Child Visit ScheduleWell Child Visits
These should be made in advance to accommodate your schedule. You can chose your date and time and which doctor you would like to see.
Sick child visits (which typically are SAME DAY)
They should be made before noon if possible so we can plan the day, and please tell us if you plan to have more than one child seen.
Follow-up Visits
These are usually scheduled after a well or sick visit when the doctor would like to follow up on a matter. These are usually scheduled with the same doctor to keep continuity of care. These sometimes can be scheduled as telehealth.
After Hours
- 911 Emergency, do not hesitate and call for help for any life threatening emergencies
- Poisoning - Call the Poison Control Center at 800-222-1222.
- Urgent problems, or non life threatening emergencies: After office hours, you will be paging our doctors or nurse directly and the only thing they see is a phone number, so please identify yourself when they answer the phone or if they have to call you back. Our office staff should return your call within 15 minutes; if you do not reach them or they do not call you back within 30 minutes please call them again.
- Non-urgent requests or communications: Feel free to write us a direct message through your patient portal for issues such as 1) mild illnesses can usually wait until the next morning, 2) well child questions, 3) prescription refills, and 4) appointment requests. We do turn on the phones early at 730am to take all calls.
* IF PAGING THE DOCTOR, Please have the following information available when you call; your child’s main symptoms, your child’s temperature if sick, your child’s approximate weight, the name and dosages of any medicines your child is taking, your pharmacy’s phone number (be sure it’s open). Always have pencil/paper handy to take down instructions, and have your child nearby in case you need to check something about his/her condition.
Non-Discrimination Policy
Individuals shall not be discriminated against because of race, color, creed, religion, sex, age, sexual preference, national origin, citizenship, marital status, disability, veteran status, or any other status or characteristic protected under applicable federal, state or local laws.
Acts of discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated at any time.
