Great practice, wonderful caring doctors, knowledgeable staff that understands the importance of caring for sick children ASAP! We have been attending this practice for 10 years and all three of my children have received wonderful care.
Nicole O
All Star Pediatrics New Patient Guide
Welcoming a new baby or switching pediatricians is a big step, and we want your family's transition to All Star Pediatrics to be as smooth as possible. Here's what to know before your first visit.
Before You Schedule
Start by confirming your insurance coverage. All Star Pediatrics accepts PPO plans from
Blue Cross Blue Shield, Aetna, Cigna, and United Healthcare. HMO plans and Illinois KidCare are not accepted. Visit our
insurance overview page for full details, or call your insurance carrier directly to confirm we're in-network under your specific plan.
Transferring Care From Another Pediatrician
If you're moving your child's care from another practice, our team can help coordinate the transfer of medical records. You'll typically need to sign a release of information form authorizing your child's previous provider to send records to our office. Once we receive them, our physicians will have your child's full history on hand for the first visit.
Expecting a New Baby?
If you're pregnant and looking for a pediatrician before delivery, many families choose to schedule a prenatal or "meet and greet" visit. This gives you a chance to tour the office, meet our physicians, and ask questions before your baby's first appointment.
What to Bring to Your First Appointment
- Your insurance card — required at every visit so we can verify coverage and collect your co-payment
- Photo ID for the accompanying parent or guardian
- Any previous medical records, immunization history, or referral paperwork, if available
- A list of current medications or allergies, if applicable
What to Expect for Payment
Co-payments are due at the time of service. We accept cash, personal checks, and Visa, Mastercard, and Discover credit cards. We also offer
Easy Pay, which securely stores your card on file so that any remaining balance after your insurance processes the claim is billed automatically. Missed appointments are subject to a $30 fee, and records transfer requests are subject to a $20 fee. Full details are in our
Financial Policy.
Ready to Get Started?
Call us at 708-352-4448 or visit us at 6410 Joliet Road, Countryside, IL 60525 to schedule your child's first appointment.
Frequently Asked Questions
What insurance do I need to become a new patient?
We accept PPO plans from Blue Cross Blue Shield, Aetna, Cigna, and United Healthcare. HMO plans are not accepted.
How do I transfer my child's records from another pediatrician?
Contact our office and we'll guide you through signing a records release so your child's history can be sent to us ahead of your first visit.
Can I schedule a visit before my baby is born?
Yes, many expecting parents schedule a prenatal meet-and-greet visit to choose a pediatrician ahead of delivery.
What should I bring to my first appointment?
Your insurance card, a photo ID, any prior medical or immunization records, and a list of current medications or allergies if applicable.
Is payment due at the time of my visit?
Yes, co-payments are collected at time of service. We accept cash, checks, and major credit cards, and offer Easy Pay for card-on-file billing.
